During the evening of Thursday, 9/7/2023 between 8:00pm and 10:00pm Eastern time IT will be updating our Colleague services (myCap, Colleague UI, etc.) during our normal maintenance hours.
If you are trying to use one of these affected services and see this message we are still working on the maintenance update, please try again in 30 minutes.
During the Holiday break – Wednesday, December 21, 2022 through Tuesday, January 3, 2023 – the IT Department will be performing system updates for various services outside of our normal maintenance windows. Many of these updates are simple and will just require a server reboot or two and outages will be brief and intermittent. However, there are a few key systems that will require extended outage time. For those services we will communicate the status below.
| Service | Update Status | Planned Start Time |
|---|---|---|
| Main website | Completed | Monday 12/19/2022 |
| Skype for Business | Completed | Thursday 12/22/2022* |
| File Share Drives | Completed | Thursday 12/22/2022 |
| Authentication & VPN services | Completed | Wednesday 12/21/2022 |
| Colleague (myCap, Colleague UI, etc.) | Completed | Thursday 12/22/2022* |
| * May carryover to next day | ||
During the Holiday break – Monday, December 20, through Friday, December 31 – the IT Department will be performing system updates for various services outside of our normal maintenance windows. Many of these updates are simple and will just require a server reboot or two and outages will be brief and intermittent. However, there are a few key systems that will require extended outage time. For those services we will communicate the status below.
| Service | Update Status | Planned Start Time |
|---|---|---|
| Main website | Completed | Monday 12/20/2021 |
| Skype for Business | Completed | Evenings of 12/19/2021* |
| File Share Drives | Completed | Tuesday 12/21/2021 |
| VPN services | Completed | Thursday 12/23/2021 |
| Colleague (myCap, Colleague UI, etc.) | Completed | Wednesday 12/29/2021* |
| * Starting after 7pm * May carryover to next day |
||
During the Holiday break the IT Department will be performing system updates for various services outside of our normal maintenance windows. Many of these updates are simple and will just require a server reboot or two and outage will be brief and intermittent. However, there are a few key systems that will require extended outage time. For those services we will communicate the status below.
| Service | Update Status | Planned Time Frame |
|---|---|---|
| Main website | Completed | Morning of 12/23/20 |
| Skype for Business | Completed | Morning of 12/23/20 |
| File Share Drives | Completed | Morning of 12/24/20 |
| Colleague (myCap, Colleague UI, etc) | Completed | Evening* of 12/29/20 |
| * Starting at 5pm | ||
One other change to happen during the week of the 21st is that the login page for Office 365 will change to the same login page with the “Gate” that you see with MyCap.
Update: This has been completed.
During the week of December 23rd the IT Department will be performing system updates for various services outside of our normal maintenance windows. Many of these updates are simple and will just require a server reboot or two and the outage will be brief and intermittent. However, there are a few key systems that will require extended outage time. For those services we will communicate the status below.
| Service | Update Status | Planned Time Frame |
|---|---|---|
| Completed | Morning of 12/26/19 | |
| Colleague (Webadvisor, Colleague UI, etc) | Completed | Morning of 12/26/19 |
| Skype for Business | Completed | Morning of 12/24/19 |
| File Share Drives | Completed | Morning of 12/24/19 |
Informer will be unavailable Wednesday October 23rd, 2019, from 6pm to 8pm, for scheduled maintenance. Functionality will remain unchanged.
Thank you for your patience.
| DATE: | Monday, October 21, 2019 |
| To: | Faculty, Staff and Students |
| From: | The Department of Information Technology |
| Subj: | WebAdvisor Authentication Change |
The Department of Information Technology will be updating WebAdvisor authentication on Thursday, October 24th, 2019 between 4pm and 5pm. During this time frame, all users will experience a brief WebAdvisor outage as we upgrade the configuration. This is in preparation for replacing WebAdvisor with a new online service.
Please contact the IT Help Desk via email, helpdesk@capital.edu or telephone, 614-236-6508 if you experience any issues logging in to WebAdvisor after 5pm. Thanking you in advance for your understanding and cooperation.
After selecting “Login” on WebAdvisor, you will be redirected to a Capital University gateway.
On the gateway page, login using your Capital email address and password.
IT will be performing maintenance on the Skype for Business telephone infrastructure on Sunday, July 14th during our regular maintenance window of 7am – 12Noon. During this time frame, Bexley and Law school campuses will experience rolling telephone service outages and disruptions as we apply server patches and perform telecommunication infrastructure upgrades. We expect to be completed by Noon. – Update 07/14/2019 @ 11:25am – All Skype for Business functionality has been returned to normal – Please Report any issues with Skype for Business to the CapIT Help Desk.
There will be some corrections to the Chart of accounts that will be applied starting tomorrow and throughout this coming weekend.
The updates will begin on Friday, May 24th at 8pm through completion between Sunday, May 26th and Monday, 27th (Memorial Day).
During this time, Colleague UI, Informer and Registration will be unavailable.
Our Footprints Helpdesk system will be unavailable while we perform maintenance and upgrades to the system. If you need to put in a ticket, please call the CapIT Helpdesk at x-6881.
We hope to have the system back online before the end of the business day.
We have finished the necessary maintenance of the Footprints Helpdesk system and the system is once again fully operational. – 05/23/2019 – 2:21pm