9/12/18 -1:45 PM Issued Resolved

We are currently experiencing issues with Microsoft Office 365 for Capital users. All email exchanged between our servers and O365 is being queued for later delivery.  Once the problem is fixed the queued email will be delivered, until then:

• Students will not be able to receive new emails from anyone that is not a Capital Student.
• O365 is still working and students can email other students and persons external to Capital.
• Student emailing Faculty and Staff will be delayed.
• Faculty and Staff users are only affected by this problem in sending email to Students on O365.

Faculty and Staff Emails within Capital’s on-Premise servers can send and receive emails as normal (with the exception of Student O365 emails as noted above). We have a ticket open with Microsoft for this issue, but we have no idea of when they will be able to resolve the issue at this time. We will provide updated information once we have additional information.