Issue Resolved: New TLS phone lines: Incoming calls from outside lines – 5/30/18 – 12 PM

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UPDATE: Issue Resolved – 5/30/18 12 PM

CapIT continuously worked with AT&T during the day.  Unfortunately, the off campus, in-bound calling issue is still outstanding. CapIT staff kept in touch with AT&T service over the holiday weekend, with no results.

Calls from external lines into the many of the new phones at TLS are not connecting. (Internal outbound and inbound, external outbound are working as expected.)

CapIT has been working with AT&T for the past several hours on this issue.  An update will be sent once the issue has been resolved and CapIT has tested each new line.