Email/Calendar/Contact Files:
Majority of Outlook PST files for faculty and staff, which contains your emails, calendar, and contact information prior to the August 1st service disruption, have been extracted from the old server and placed in a secured file location. All email PST file names are listed as “ Lastname, Firstname”.
If you do not see your PST file listed yet, it is still in the process of being moved to the file location. IT estimates that all PST files should be moved to the file location by tomorrow afternoon.
Department resource mailboxes are still being extracted and IT will work with departments with installing their mailbox PST file to their cloud account.
If you are off campus, you will need to connect to the campus VPN to locate, download and save your PST file to your computer desktop. Mac and Window PC users should follow the detailed help document instructions below for their operating system:
Upon downloading your PST file to your desktop, please disconnect from the campus VPN immediately. Please be aware that while your PST file is being pushed to the cloud, your email account and Skype client will not be usable during that time.
*Important Tips:
Downloading/Installing from off campus: Please be aware that this process off campus could take several hours depending on your internet speed, size of your PST file, and the number of users that are utilizing the campus VPN simultaneously.
It is recommended that you try to connect to the campus VPN to download your PST file to your desktop after regular work hours.
Downloading/Installing from Campus: The faster method would be to come directly to the Capital campus to utilize the 10G internet speed. If you chose to come to the campus, please coordinate and communicate your campus visit with your supervisor so that as few people as possible are in shared spaces.
While the end result is that you will be moving your email PST files to your O365 account, you will be using the Outlook program to do so. The instructions provided (Mac or Windows) will help you remove your old Outlook account and create a new account so that it connects to your new O365 account in the cloud.
When everything is complete, you will be able to use email either in the cloud or with the Outlook program. Once your PST file has been installed to your cloud account, you may need to recreate some of your email filters, rules and/or alerts that you previously had.
If you need help with your PST install, please send a request to helpdesk@capital.edu for a desktop remote session.