During the week of December 23rd the IT Department will be performing system updates for various services outside of our normal maintenance windows. Many of these updates are simple and will just require a server reboot or two and the outage will be brief and intermittent. However, there are a few key systems that will require extended outage time. For those services we will communicate the status below.

Service Update Status Planned Time Frame
EMail Completed Morning of 12/26/19
Colleague (Webadvisor, Colleague UI, etc) Completed Morning of 12/26/19
Skype for Business Completed Morning of 12/24/19
File Share Drives Completed Morning of 12/24/19

DATE: Monday, October 21, 2019
To: Faculty, Staff and Students
From: The Department of Information Technology
Subj: WebAdvisor Authentication Change


The Department of Information Technology will be updating WebAdvisor authentication on Thursday, October 24th, 2019 between 4pm and 5pm.  During this time frame, all users will experience a brief WebAdvisor outage as we upgrade the configuration. This is in preparation for replacing WebAdvisor with a new online service.


Please contact the IT Help Desk via email, helpdesk@capital.edu or telephone, 614-236-6508 if you experience any issues logging in to WebAdvisor after 5pm.  Thanking you in advance for your understanding and cooperation.


What to expect after October 24th

After selecting “Login” on WebAdvisor, you will be redirected to a Capital University gateway.

WebAdvisor login

On the gateway page, login using your Capital email address and password.

SAML gateway


2017 Year End Regulatories templates for WebAdvisor have been successfully deployed.

Planned Maintenance:

WebAdvisor will be updated Monday, 1/15/18 – 7:15 – 7:45 AM for end of year regulatory updates.  WebAdvisor services may be unavailable during the maintenance.

If you experience any issues with WebAdvisor after the update – please contact the CapIT Help Desk: helpdesk@capital.edu – Phone: 614-236-6508